Privacy Policy

Last updated: August 2025

Who We Are

Zenio Agency (“we”, “us”, or “our”) provides marketing and consulting services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

Contact: salmanmarketing12@gmail.com

Mailing Address: 3230 Yonge Street, Toronto, ON M4N 3P6, Canada

Information We Collect

  • Information you provide: name, email, phone (optional), and answers you submit when scheduling via Calendly or contact forms.
  • Communications: messages you send us by email or through the site.
  • Usage data: IP address, device/browser information, pages viewed, and interactions collected via cookies or similar technologies.

How We Use Your Information

  • To provide and improve our services and website.
  • To schedule and hold meetings (e.g., via Calendly) and respond to inquiries.
  • For analytics and performance (e.g., to understand how visitors use the site).
  • For marketing communications (where permitted or with your consent).
  • To maintain security, prevent fraud, and comply with legal obligations.

Third-Party Services We Use

We may share information with service providers that help us operate our website and deliver services, such as:

  • Calendly (meeting scheduling and form collection).
  • Hosting & website tools (e.g., WordPress plugins, hosting provider, email service).
  • Analytics/advertising tools (e.g., Google Analytics, Google Ads, Meta Pixel) if enabled. We will honor your choices in our cookie banner and on the Manage Your Consent page.

Service providers are allowed to process personal data only to perform services for us and are bound by appropriate confidentiality and security obligations.

Cookies and Tracking

We use cookies and similar technologies to operate the site, measure performance, and—if enabled—support advertising and remarketing. You can manage your preferences at any time on Manage Your Consent. Your browser settings may also let you refuse cookies; some features may not work without them.

Legal Bases (EEA/UK Visitors)

If you are in the EEA/UK, our processing is based on: (i) legitimate interests (site operation, analytics, security), (ii) contract/performance (responding to requests, providing booked sessions), (iii) consent (cookies/marketing where required), and (iv) legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, data portability, or to opt out of targeted advertising or “sale”/“sharing” of personal information. To exercise rights, contact us at privacy@zenioagency.com. We will verify your request as required by applicable law.

Canadian residents (PIPEDA) also have rights to access and request correction of personal information. U.S. residents in certain states (e.g., CA, CO, CT, VA, etc.) may have additional rights under state privacy laws.

Data Retention

We keep personal information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data type and purpose.

International Transfers

We are based in Canada and may use service providers in other countries (including the United States). As a result, your information may be transferred to jurisdictions with different data protection laws. We take reasonable steps to protect your information in such transfers.

Children’s Privacy

Our site and services are not directed to children, and we do not knowingly collect personal information from children under 13 (or under 16 in the EEA/UK). If you believe a child provided personal information, contact us and we will delete it.

Security

We use reasonable technical and organizational measures to protect personal information. No system is 100% secure; if we become aware of a breach, we will act in accordance with applicable laws.

Do Not Track

We do not currently respond to browser-based “Do Not Track” signals.

Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated date at the top. Your continued use of the site after changes means you accept the updated policy.

Contact

Questions or requests: salmanmarketing12@gmail.com

Mailing Address: 3230 Yonge Street, Toronto, ON M4N 3P6, Canada